Medscape Network Privacy Policy

This Privacy Policy describes the privacy practices of WebMD LLC and its affiliates (referred to collectively as "WebMD," "us," "we" and "our") in relation to your use of our websites, mobile applications and other resources intended for use by healthcare professionals and which we refer to as the "Medscape Network," including the personalized information and services that meet the needs and interests of users of the Medscape Network, such as medical news, reference content, clinical tools, applications, sponsored programs, advertising, email communications, continuing medical education, market research opportunities and discussion forums (collectively, the "Services").

This Privacy Policy does not apply to our properties and services that display a link to a different privacy policy. In the event that we expand the Medscape Network through our acquisition of another company and/or its properties, that company may operate under its own privacy policy accessible via a link on its properties until we integrate its privacy practices with ours, at which point a link to this Privacy Policy will be displayed on its properties.

We provide the Services as a professional resource intended to support healthcare professionals in their efforts to provide high quality medical care to patients. You can choose whether or not you want to use the Services. If you do choose to use the Services, you must agree to the Medscape Network Terms of Use which is a contract between us and users of the Services. By agreeing to the Medscape Network Terms of Use, you confirm that you have read and understand this Privacy Policy which explains how we collect, disclose, transfer, secure and use information about you in connection with your use of the Services and the rights and choices you have regarding these activities. If you do not want us to collect and use information about you as described in this Privacy Policy, then you should not use the Services. By using the Services, you acknowledge that we will store, use and otherwise process your information in the United States and any other country from where the applicable Medscape Network property is operated. Please be aware that the privacy laws and standards in certain countries may differ from those that apply in the country in which you reside. Unless otherwise specified herein or on the property from which you have accessed this Privacy Policy, WebMD LLC is the controller of the personal information that we collect about you as described in this Privacy Policy. WebMD LLC has appointed Aptus Health International France SAS, 5 place de la Pyramide, Tour Ariane, 92800 Puteaux, FRANCE, ("Aptus Health France") as its representative in the European Union.

Information Collected

Information about your use of the Services is collected as follows:

How Your Information May be Used

Information about you may be used for the following purposes:

Sharing Your Information with Third Parties

Information about your use of the Services may be shared as follows:

Security of Information

We have implemented appropriate technical and organizational security measures to protect the personal information that we have under our control from unauthorized access, use, disclosure and accidental loss. When you enter personal information, we encrypt the transmission of that information or use SSL connections (Secure Socket Layer) technology. You are solely responsible for maintaining the security and confidentiality of your account username and password. Unfortunately, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

WebMD shall retain a user's personal data up to one (1) year after the user's account deactivation subject to any relevant provisions of applicable law. Thereafter, the data will be archived (notably to comply with any applicable statute of limitations) or fully anonymized.

Choice and Control

Note to Users Outside of the United States

WebMD, Medscape and most of our group companies are located in the United States, as is a majority of the Medscape Network’s technical infrastructure including its data hosting facilities. In order to provide the Services to you, we likely will transfer your personal information outside of your country of residence including to the United States where it will be stored and processed in accordance with this Privacy Policy. We may transfer your information outside the United States to service providers with operations in other countries. As part of providing you the Services, personal data is transferred to WebMD in the US or a WebMD subsidiary located in India. This means that if you are located in the EU, your personal data is transferred to the US or to India, which are not considered to have the same level of data protection as in the EU. However, we have implemented appropriate safeguards by entering into standard contractual clauses with our affiliates located outside the EU so as to ensure an adequate level of protection. Information may be stored and processed in any country where WebMD has engaged service providers such as in the US. We may also transfer aggregated information and de-identified data or, if you have consented to it, your personal data to our sponsors and other third parties described herein located outside the EU. These operations may also involve transfers to countries which do not have data protection laws considered to be equivalent to those under EU law. However, we ensure all data transfers comply with applicable legal requirements (for example, by implementing appropriate contractual clauses).

Note that your personal information may be available to the United States government or its agencies under legal process made in the United States.

Children's Privacy

The Medscape Network and the Services are designed and intended for use by adults, and are not intended for nor designed to be used by children under the age of 18. We do not collect personal information from any person we know is under the age of 18.

Privacy Policy Changes

We reserve the right to modify this Privacy Policy at any time and any changes will be effective upon posting of the modified Privacy Policy unless we advise otherwise. If we make any material changes to this Privacy Policy we will notify you by email (sent to the email address included in your account profile) and/or by means of a notice on our websites before the change becoming effective. We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. By continuing to use the Services after changes are made to this Privacy Policy, you agree to such changes.

Contacting Us

If you have general questions about your account or the Services, contact Customer Support at MedscapeCustomerSupport@webmd.net. For questions about this Privacy Policy or how your personal information may be used when you use the Services, please contact our Privacy Office by email at MedscapePrivacy@webmd.net or at the following address:

WebMD
Attn: Office of Privacy
283-299 Market Street
2 Gateway Center
4th Floor
Newark NJ  07102

Medscape's users from the EEA may contact our Data Protection Officer at medscapedpo@webmd.net.

Please note that if you contact us to assist you, we may need to verify your identity before fulfilling your request.

Effective date: July 1, 2023

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